
Employees at FIS are currently using a term that sums up the company’s attitude perfectly: “rebadged.” It indicates that even though you are no longer employed by FIS, your job still technically exists—your desk, your passwords, and perhaps even your daily tasks.
You are employed by Cognizant. Benefits are not transferred. Your accumulated vacation time vanishes. Additionally, there is a good chance that you will lose your job if FIS decides to terminate its agreement with Cognizant at some point in the future. FIS screwed you twice, as one employee bluntly stated on a company forum.
| Full name | Fidelity National Information Services, Inc. (FIS) |
| Type | Publicly traded financial technology company (NYSE: FIS) |
| Founded | 1968 (as Systematics); rebranded/expanded through multiple acquisitions |
| Headquarters | Jacksonville, Florida, USA |
| Industry | Financial technology (fintech), banking software, payments processing |
| Employees (approx.) | 45,000+ globally (significantly reduced after 2023–2026 restructuring waves) |
| Operating countries | 100+ |
| Current CEO | Stephanie Ferris (appointed as part of ongoing strategic review) |
| Key services | Banking technology, capital markets solutions, merchant services, payments infrastructure |
| Notable layoff events | 2023 (~2,600 jobs, ~2% of workforce); July 2025 (133 employees in Bellevue, WA — WARN Act investigation); 2025–2026 (ongoing outsourcing to Cognizant, additional RIFs) |
| Legal issues | WARN Act investigation (Strauss Borrelli PLLC, July 2025) for alleged failure to provide 60-day layoff notice |
| Official website | fisglobal.com |
In 2025 and 2026, one of the biggest financial technology companies in the world will be located here. Not in a complete collapse, not even in a clear financial collapse, but in the kind of gradual institutional disintegration that is perhaps more difficult to witness. The layoffs at FIS Global were not announced all at once. They came in phases: 2,600 jobs were quietly eliminated in early 2023, followed by a mass layoff of 133 workers at the company’s Bellevue, Washington, office in July 2025. Employees describe this as a “rolling wave” of workforce transfers, outsourcing, and reductions that doesn’t appear to be ending.
A closer examination of the Bellevue situation is worthwhile. The Employment Security Department of the state of Washington was informed by FIS on July 11, 2025, that the facility would be conducting a mass layoff. Following that, a WARN Act investigation headed by the legal firm Strauss Borrelli started examining whether FIS had neglected to provide those 133 employees with the legally mandated 60-day notice before their termination.
For situations like this, Congress passed the WARN Act in 1988, which mandates that big employers give employees and their families enough time to get ready, find new employment, and pursue retraining. It’s more than just a legal technicality when that notice doesn’t arrive. It’s an indication of how a business feels about its founders.
Reading through the internal conversations among FIS staff members gives the impression that the Cognizant transfers are being handled particularly rudely. According to reports, workers who are nearing retirement are routed to Cognizant at disproportionate rates. If this pattern is true and deliberate, it raises serious concerns about age discrimination.
Many workers report that while younger coworkers remained on their teams, almost every member over 60 received transfer notices. That might be a coincidence, or those employees might have been concentrated in the functions that were outsourced. However, the people who live there don’t see it that way.
The discrepancy between FIS’s declared identity and its present actions exacerbates all of this. With over 45,000 workers at its most recent peak, this company serves banks, capital markets, and fintech companies in more than 100 countries on almost every continent. It handles the transactions that support vast portions of the world’s financial system.
However, long-tenured staff members are posting internally about whether it’s worthwhile to try to negotiate severance, whether they should refuse to train their replacements, and whether those who made it through the most recent round of layoffs will eventually regret it. It’s not just a poor morale picture. It’s broken.
Leadership is partially to blame for this. Under CEO Stephanie Ferris, who took over a company that had undergone some costly acquisitions and was burdened by investor skepticism, the company has been undergoing a strategic review. In those circumstances, cost-cutting is practically a given. However, there is a significant distinction between strategic restructuring and what employees are describing, which sounds less like a well-thought-out plan and more like a string of snap decisions made with little consideration for team cohesiveness, institutional knowledge, or the human cost of ongoing uncertainty. The workers who post on social media aren’t merely venting.
Many of them cite specific instances, such as knowledge leaving without a succession plan, seasoned employees being pushed toward a different employer, and a leadership culture that seemed to reward a senior manager for boasting about loyalty just days before that manager oversaw transfers.
FIS is by no means the only business that has reduced its workforce in response to the challenging times facing the fintech sector as a whole. These challenges include rising interest rates, slower deal flow, and pressure on valuations. Similar cycles have recently been experienced by IBM, Salesforce, and other enterprise technology companies. However, despite their shortcomings, those businesses didn’t produce nearly as much unadulterated employee rage in such a short period of time.
It’s really unclear what will happen at FIS next. Eventually, the reorganization might result in operations that are more focused and lean. The business might come out with a more distinct strategic identity and more stable investor confidence. However, it is more difficult to repair institutional damage than a balance sheet because of the trust that has been lost and the experience that remains. The workers who are still employed by FIS are aware of this. Those who recently transferred to Cognizant are even more familiar with it.
